Privacy Policy

1. Introduction

FareRules.ai ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that data.

2. Data We Collect

When you use FareRules.ai, we may collect:

• Account data: name, email address, profile image (via OAuth providers like Google)
• Usage data: fare rule text you submit for analysis, analysis results, language preferences
• Technical data: IP address, browser type, device information, access timestamps
• Billing data: subscription status, payment method details (processed by Stripe — we do not store raw card numbers)

3. How We Use Your Data

We use your data to:

• Provide and improve the Service
• Process payments and manage subscriptions
• Send transactional emails (account confirmation, billing receipts)
• Analyze usage patterns to improve AI model accuracy (using anonymized, aggregated data only)
• Comply with legal obligations

We do not sell your personal data to third parties.

4. Data Storage and Security

Your data is stored in secure, encrypted databases hosted in the United States. We apply industry-standard security measures including encryption at rest and in transit. Analysis inputs are associated with your account and are not shared with other users.

5. Third-Party Services

We use the following third-party processors:

• Stripe — payment processing
• Google — OAuth authentication
• Resend — transactional email
• Anthropic / AI providers — AI analysis processing
• Neon — database hosting

Each processor is subject to their own privacy policy.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your data in a portable format

To exercise these rights, contact us at hi@farerules.ai. We will respond within 30 days.

7. Cookies

We use essential cookies for authentication (session tokens) and user preferences (theme, language). We do not use advertising or tracking cookies.

8. Data Retention

We retain your account data for as long as your account is active. Analysis records are retained to provide history functionality. You may delete individual analyses or your entire account at any time from the Settings page.

9. Children's Privacy

The Service is not directed at children under 16. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the Service.

11. Contact

For privacy-related questions or requests, contact us at hi@farerules.ai.